the real issue here is that : NO ONE DOES THEIR JOB, plain and simple we have lost the ability to inspire/to make/ to ask people do the job they were hired for, period. this attitude lives in every arena of our lives. the system does not work. ginny
Owen: I also agree with you. There are tons of inspiring people who lead. Simply not enough. The average worker does not have the people to inspire him/her, period. Go to any, call any place of business and no one knows what to do, who you should talk to or why you should even be calling them in the first place. This problem exists not simply at 7 Eleven but at Health Net, the IRS, local city governments; they should all be accountable for their lack of proper training and employee indifference. ginny
I agree, the person that works him/herself does deliver because customer satisfaction is on the top to provide or there is no biz. it is the big guys who do not give any sense of responsibility to the average worker, no reason to even try, why because they have a captive supply of customers. g
<Snip> Just to redirect the thread back to Harvey (and away from the rot-of-modern-society), I think Tom simply ought to add a one liner to his shipping notification email that the USPS tracking is not tracking, it's confirmation.<<< well, will, we are delighted you put your greens away. Please be advised YOU do not need to redirect traffic. FYI, Tom is doing you a big favor by having harvey, it is what it is willie. you just can't have everything your way. ginny
Will: Unless you have a delivery confirmation your one price harvey/one price priority package would not be scanned in. Ya gottta pay to be scanned, consider yourself lucky today! ginny
I would imagine that everyone on this list has used the Harvey option by now. For me it worked well, delivery from Tom's to Wisconsin in 3 days. The interesting thing was, even though Tom emails a link to USPS package tracking, my order was never "scanned into the mailstream". So the delivery works great, USPS logistics tracking is unreliable. Will
FWIW, USPS does not provide "live time" tracking for Priority mail like UPS does only first notice it's supposed to be going and then after the fact deliver confirmation update. Kona Konnaisseur miKe mcKoffee URL to Rosto mods, FrankenFormer etc.http://mdmint.home.comcast.net/coffee/Rosto_mod.htmFrom: "Will" Sent: Thursday, April 28, 2005 10:14 AM <Snip>
My last order got to Maryland in three days. Hardy
FWIW, USPS does not provide "live time" tracking for Priority mail like UPS does only first notice it's supposed to be going and then after the fact deliver confirmation update. Kona Konnaisseur miKe mcKoffee And a further FWIW...My one negative experience with USPS shipping revealed equally bad tracking *and* delivery. It was an ebay purchase of 2 VHS tapes sent from Florida. The package never arrived, but the tracking indicated that delivery had been attempted and that I would have to go down to my local post office to pick it up. When I went to my post office, they had no idea where it was. When they looked at the schedule and found out who had been delivering to my neighborhood that day and questioned her, she had no recollection of either an attempted delivery *or* returning anything to the post office for later pickup. *Somebody* entered that information into the tracking website...but it was never determined who. Meanwhile, they searched the local post office in vain for the package. I informed the sender and he checked with the post office that he had mailed it from...again, no clues. A couple of days later, I got an email from him saying the post office had returned the package to him as undeliverable! He sent it out again - this time with insurance - and it arrived with no further melodrama. I have never had a problem like this, before or since...but in this particular instance the tracking and the delivery were equally problematic.
Sounds about right... In comparison, take the independent worker: entrepreneurial folk take it= all on with a plan to deliver.... Sometimes hard to imagine in a big enterprise, but desperately needed... Brett On 4/28/05, ginny wrote: <Snip> y <Snip> the <Snip> <Snip> r <Snip> s <Snip> d <Snip> -- Regards, Brett Mason HomeRoast __]_ _(( )_ Please don't spill the coffee!
come on ginny, don't be so harsh. IMO there are still plenty of compulsive workaholics out there as well as inspiring examples of leadership. It is just that 'service' has become such a big part of our economy that there is considerably more opportunity for failure. owen On 4/28/05, ginny wrote: <Snip> y were hired for, period. this attitude lives in every arena of our lives. = the system does not work. <Snip> PS <Snip> ed <Snip> wn <Snip> er <Snip> r <Snip> s <Snip> d <Snip> s <Snip> c. <Snip> ribes) go tohttp://sweetmarias.com/maillistinfo.html#personalsettings<Snip> ribes) go tohttp://sweetmarias.com/maillistinfo.html#personalsettings<Snip>
On Apr 28, 2005, at 3:28pm, owen cox wrote: <Snip> And, of course, 'service' workers tend to be poorly compensated, as well as poorly treated by both their employers and the public. It's not really hard to imagine why many of them might eventually end up somewhere on the spectrum of low morale, general indifference and overt hostility. What's remarkable is that they all don't. John Blumel
Kinda makes me wonder why the workers at my local Wal-Mart are so upbeat an= d friendly. I guess nobody told them the harsh truth.... Where I live people= work hard and rise to a level where their pride can keep them. It's no wonder such a large percentage of management at Wal-Mart, for example, come= s from rank and file employees willing to work hard and make it happen... Astonished in SoCal! Brett Also astonished at the wonderful Zass... On 4/28/05, John Blumel wrote: <Snip> -- Regards, Brett Mason HomeRoast __]_ _(( )_ Please don't spill the coffee!
On Apr 28, 2005, at 5:52pm, Brett Mason wrote: <Snip> Two reason's: 1. Certain knowledge that they will otherwise be fired. 2. "Secret Shoppers". John Blumel
Well, as far as I'm concerned...I'm HOOKED ON HARVEY! This is the first delivery I've done via Harvey, but CA to MI in 2 days!! Gimmie a break. UPS took at LEAST a week. Color me converted! Mark Will wrote: <Snip> -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.308 / Virus Database: 266.10.4 - Release Date: 4/27/2005
So I've got my 12 lbs put away. Just to redirect the thread back to Harvey (and away from the rot-of-modern-society), I think Tom simply ought to add a one liner to his shipping notification email that the USPS tracking is not tracking, it's confirmation. I know he's posted that in this forum, but it would help to re-iterate it in his shipping posts. Of course, USPS should reflect better information on their site. The site creates an expectation that you get tracking, which you apparently don't. Otherwise, the option is quite good. It's faster than UPS and cheaper. The other thing I wanted to add was... I got a chance to read the latest Tiny Joy. It's the best one yet. It is really refreshing to read an owner/entrepreneur's philosophy on why he does what he does. There's a lot of great content on the SM site but these words seemed more direct. Will
I just got my harvey today as well. From shipping to delivery, 2 days to florida. Can't beat that with a stick. Thing I can NOT understand is, I just sent a package to my parents using priority mail, and they are down in south florida, a LOT less distance, same friggin state, its been 3 days stupid thing hasn't shown up. Yet other priority package can make it across the country in a day??? gotta love the post office :/ Mark Tosiello wrote: <Snip>
wrote: <Snip> ed <Snip> Those 'Girls Gone Wild Video's' are usually intercepted by the substitute employees. i think it's a quality control issue, FWIW Gene !!! ;-)
<Snip> How did you know those videos involved girls?!? Actually, it was just one girl, though she has performed with her sister in the past...Helen Liang demonstrating Water Boxing (Liu He Ba Fa) and Emei Snake Style Boxing. Gene Smith riding the wild learning curve, in Houston
Well John, there is the off chance they actually like working there. Were= you born sceptical, or have you worked long and hard to develop the attitude? B On 4/28/05, John Blumel wrote: <Snip> -- Regards, Brett Mason HomeRoast __]_ _(( )_ Please don't spill the coffee!
I'm not clear on your interests here Gene. Are you pandering or pondering the exhibited form?
All the flat rate are barcoded and should be scanned and trackable ... so you should have been able to get some info. on it. I am not sure if on regular priority mail you still pay extra for tracking, but it included with all the priority mail shipments we send except apo/fpo and international. -Tom <Snip> -- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - "Great coffee comes from tiny roasters" Sweet Maria's Home Coffee Roasting - Tom & Maria http://www.sweetmarias.com Thompson Owen george
<Snip> Oh, I try not to pander or proselytize, Tom...which means my current political prospects are dim. I'm pondering...with an eye to imitation. I have a strong interest in the Chinese martial arts and related health exercises generally called 'qigong' (older Romanization: chi kung). Gene Smith who'd rather be healthy than deadly, in Houston
Tom, FYI barcoded and scanned yes, but not "trackable" in the normal sense. USPS Priority gives no enroute tracking information or even ETA, only confirmation of being sent and after the fact confirmation of delivery. BTW, you do not pay extra for "normal" Priority delivery confirmation if using ePostage postage printing, been using it for years. Don't know about if you stand in line at the Post Office and have them put on the postage etc, haven't stood in a Post Office line in a long long time! (Some of those lines can be really long, especially around Christmas or even just lunch hours.) Walking past those lines of people and just setting your packages with their already printed labels and postage on the counter and walking back out is so much funner! Get some dirty looks sometimes, but have also been asked questions and turned on a few people to using online postage printing etc. Kona Konnaisseur miKe mcKoffee URL to Rosto mods, FrankenFormer etc.http://mdmint.home.comcast.net/coffee/Rosto_mod.htmFrom: "Tom & Maria - Sweet Maria's Coffee" Sent: Friday, April 29, 2005 8:45 AM <Snip>
There are some benefits to living in a small town waaaaaay out in the boonies as we do. When I went down to renew my driver's license, there was nobody ahead of me in line. When I go to the post office, 2 people is a "crowd". "Bad Traffic" means hitting one of the 4 or 5 stoplights in town on red or having to wait for a pickup truck to pass before pulling out onto US180. OTOH - the nearest Home Depot or Lowes is 90 miles away. (The nearest Starbucks is also 90 miles away, but that may actually count in the "plusses" column.) Safe Journeys and Sweet Music Justin Marquez (Snyder, TX)http://www.justinandlinda.comOn 4/29/05, miKe mcKoffee wrote: <Snip> PS <Snip> TW, <Snip> ou <Snip>