HomeRoast Digest


Topic: My luck...(Solis Maestro Plus) (7 msgs / 161 lines)
1) From: Chris Diersen
  Well, got my Solis Maestro Plus in the mail about three days ago from SM's, and it's the best.  Almost...
   
  I am just blown away by how consistent the grind is.  I couldn't be happier with it in that regard.  The *size* of the grind, however, is not such a great deal.  Turns out I'm among the unlucky ones (many, I guess) who got a machine that was poorly calibrated at the factory.  The coarsest setting, "FR PRESS" produces coffee that is *almost* suitable for drip brewing, but a little too fine.  I'm using the midway point between FR PRESS and DRIP for my espresso grind, and three clicks coarser than DRIP for my vac pot (I usually use a finer grind for vac pot than I do for espresso).  While I have all this figured out, what I haven't figured out is what to do about my press pot, which requires a coarser grind than this machine could ever deliver with it's current calibration.  Anything ground at a setting finer than "DRIP" is just dust.
   
  To complicate matters, Baratza (even though they handled the distibution of *my* grinder) has completely washed their hands of the whole "Solis" line, although they will soon offer their "own" grinder, which, incidentally, looks exactly like a solis maestro plus with a different cover... A new company called "Cafe West" handles the Solis line now.  They are spinoff of Baratza, and used to handle part of baratza's business.  
   
  I wrote a letter to Baratza deatiling the problem, and they say they forwarded it to Cafe West.  Haven't heard anything from Cafe West, and thought I'd see if anyone here knows how I can re-calibrate the thing myself.  I have googled this to death before asking here, as I remember seeing someone a long time ago (not necessarily here)mention that Baratza had sent them a .pdf file explaining how to do this.  Being mechanically inclined (to break things) I thought I'd like to see what I could do before getting in any deeper on the return/exchange front...
   
  Chris
---------------------------------
Yahoo! Shopping
 Find Great Deals on Holiday Gifts at Yahoo! Shopping 

2) From: Turbosimba
Chris,
 
Cafe West is the BEST. Wonderful service. My Solis Crema SL 90 espresso  
machine has broken twice. They are fast, helpful and the turnaround time is  
amazingly fast.  Contact customer service @ 888 437 8340  or 877 701  2020     I 
also have a Maestro Plus and it seems to be  correctly calibrated for every 
grind..
 
Good luck,
 
Jeff

3) From: Angelo
There are hacks for this..Search the alt.coffee group on Google Groups. 
Meanwhile, I'll look through my files for you...
Zio A+
<Snip>

4) From: Hugh F
This link is for adjusting the Solis 166 but might still work for the SMP :http://www.kwilson.fsnet.co.uk/grinder_tweaks.htmCheers,
Hugh
<Snip>
SNIP
Haven't heard anything from Cafe West, and thought I'd see if
<Snip>
<Snip>

5) From: Phillips, Larry
This is a multi-part message in MIME format.
I just purchased  a Maestro Plus and had (notice I said "had") the same
problem.  I couldn't get the grind coarse enough.  
 
There are two things you can do:
 
1.  Send you Maestro into Cafe West and they will fix it.
 
2.  Call Cafe West up and they will walk you through the procedure to
fix it over the phone.  
 
 
I took the phone route.  Just call (877) 701-2020 ext 315 and you will
get Clarence.  Tell him your problem and ask him to help you fix it over
the phone.  He's very helpful.
 
If you want to do it on your own, It's an easy fix.  All you have to do
is remove a couple of washers.
 
Here are some instructions:
 
- remove the timer knob with a pair of pliers.  
 
- remove the four rubber feet on the base and remove the screws
underneath with a phillips screwdriver.  
 
- with the unit upside down, push in the four tabs that hold the base to
the top with a flathead screwdriver.  You have to look carefully but
you'll eventually see these tabs, and with enough playing around you'll
be able to separate the base from the top.  This was the hardest part
for me.
 
- separate the grinder assembly from the housing.
 
- place a paper or cloth towel over the burr assembly and with a pair of
pliers quickly turn the burn CLOCKWISE.  The threads are opposite normal
threads.  The secret is to do it quickly.  This part is what people
usually have problems with.  
 
- remove the burr and the plastic piece that's underneath. 
 
- now you're down to the the nitty gritty: the washers.  Remove the
silver washers.  Mine had two.  There is also a brass colored washer
underneath the silver ones.  Leave it there.  Don't remove it.  
 
- reverse the process to put it back together.
 
- Enjoy your coarser ground coffee!
 
Larry
 
 
Well, got my Solis Maestro Plus in the mail about three days ago from
SM's, and it's the best.  Almost...
 
 
Chris
Yahoo! Shopping
Find Great Deals on Holiday Gifts at Yahoo! Shopping
  

6) From: Fred B
Thanks Larry, I've got the exact same problem.  I tried to grind some very 
fine for a friend and it not only would go to the lowest setting but got 
warm in big hurry anywhere near the ESP setting.  So did Clarence say 
anymore about how this got so screwed up?  How do you know that you need to 
remove 2 washers.  What if you find more of them.  This is a great grinder 
but for drip I noticed right away it was much too fine.
Fred
At 08:07 PM 12/8/2005, you wrote:
<Snip>

7) From: Phillips, Larry
This is a multi-part message in MIME format.
Clarence didn't offer an explanation, but we didn't go into that.  I
would think that the more washers you have the better, because removing
them drops the burr head down and increases the size of the grind.  More
washers would mean a greater range (I guess).  I also had another
problem in that I could not put mine on the finest grind.  It got too
tight.  With the two thin washers removed it now moves freely through
the whole grinding range.
 
Larry
 
Thanks Larry, I've got the exact same problem.  I tried to grind some
very fine for a friend and it not only would go to the lowest setting
but got warm in big hurry anywhere near the ESP setting.  So did
Clarence say anymore about how this got so screwed up?  How do you know
that you need to remove 2 washers.  What if you find more of them.  This
is a great grinder but for drip I noticed right away it was much too
fine.
Fred


HomeRoast Digest