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Topic: Grinder (user) failure (7 msgs / 150 lines)
1) From: mikeraz
My last grind was on the finest setting right into the backet of the moka pot.
I held the pot up to the chute in the grinder, a Solis Virtuoso.
Today no grind, just a high pitched squeal of a free running engine.
Looking into the grinder I see ground backed up all the way to the bean
resivour.  I've dug out all the grounds that I can from top and bottom.
the grinder still doesn't work.
What do I need to do here to be able to grind again?
-- 
      Michael Rasmussen, Portland Oregon  
    Be appropriate && Follow your curiosityhttp://fut.patch.com/">http://www.patch.com/words/orhttp://fut.patch.com/
  The fortune cookie says:
You'll be sorry...

2) From: Niz Brown
Get out the directions and clean accordingly... It is almost like taking the
whole grinder assembly out.  Use a toothbrush and then a small brush (like
rubber tip for teeth sized brush) then put it back together and it will work
perfectly.  
Directions say clean after every one pound of grinding.

3) From: Jeremy DeFranco
Call the number on the bottom of your grinder. They will get you squared
away. Should be free if still under warranty.
---My last grind was on the finest setting right into the backet of the moka
pot.
I held the pot up to the chute in the grinder, a Solis Virtuoso.
Today no grind, just a high pitched squeal of a free running engine.
Looking into the grinder I see ground backed up all the way to the bean
resivour.  I've dug out all the grounds that I can from top and bottom.
the grinder still doesn't work.
What do I need to do here to be able to grind again?

4) From: Ken Mary
<Snip>
1.  Look at this as an opportunity to buy a new grinder.
2.  If the center burr does not turn with the switch on, reread no.1
3.  If the center burr turns, it is possible that the sweeper blades are
broken off from the impacted grounds. I am not sure if a replacement part is
available. Replacement requires pulling the center burr. Again, reread no.1.
I believe all of these style grinders have a metal door in the chute. To
prevent grounds from building up in the grind chamber, remove this door.
--

5) From: Michael Rasmussen
Ken Mary wrote:
<Snip>
Can we say "OUCH"  the grinder is new, with less than a half pound of beans run
through it.
<Snip>
ouch again.
<Snip>
doesn't
<Snip>
I'll have to look for that.
Thank you. Even if it is not what I want to hear.
-- 
   Michael Rasmussen, Portland, Ore, USA
  Be Appropriate && Follow Your Curiosity
       http://www.patch.com/words/

6) From: Ken Mary
<Snip>
run
<Snip>
Jeremy mentioned the warranty. If I understand you correctly, the center
burr does not turn when the motor runs, then this seems to be a definite
manufacturing defect, and the seller should replace it. There is no way this
grinder should fail after a half pound of beans.
--

7) From: Justin Marquez
On 12/5/06, Jeremy DeFranco  wrote:
<Snip>
What are the main differences between the Solis Virtuoso and the Maestro Plus?
Safe Journeys and Sweet Music
Justin Marquez (CYPRESS, TX)


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