HomeRoast Digest


Topic: harvey limit (23 msgs / 532 lines)
1) From: Beth Henkels
Sorry for this question; but I can't remember the limit for Harvey.  Is it
9lbs?
Thanks,
Beth

2) From: Dave
12 lbs greens + cotton bags
On 3/28/07, Beth Henkels  wrote:
<Snip>
-- 
Dave
Some days...
It's just not worth chewing through the leather straps

3) From: Tim TenClay
I believe it's 12 pounds :-)
On 3/28/07, Beth Henkels  wrote:
<Snip>
-- 
The content of this e-mail may be private or of confidential nature.
Do not forward without permission of the original author.
--
Rev. Tim TenClay, IAPC, NATA #253
Dunningville Reformed Church (www.dunningville.org)
Personal Blog:http://www.tenclay.org/blog

4) From: raymanowen
12lbs, Beth -ro

5) From: Beth Henkels
Thanks, everyone.  Now I get to go pick out 3 more pounds....yeah!! :)
Beth

6) From: Leo Zick
This is a multi-part message in MIME format.  
From: raymanowen [mailto:raymanowen] 
Sent: Wednesday, March 28, 2007 11:20 AM
To: homeroast
Subject: Re: +RE: harvey limit
12lbs, Beth -ro

7) From:
Beth:
12 big huge pounds...
g
---- Beth Henkels  wrote: 
<Snip>

8) From: neal prentiss
Does anyone know if it is possible to get valve bags using harvey?
Like say maybe if I were to order only 11lbs, and some valve bags?
Neal
On 3/28/07, pchforever  wrote:
<Snip>

9) From: Brian Kamnetz
Harvey is limited to green beans, 12 pound maximum, and the cotton bags that
Tom sells for green bean storage. You can't use Harvey for anything else.
Brian
On 3/28/07, neal prentiss  wrote:
<Snip>

10) From: Brett Mason
Neal. CALL Sweet Maria's and ask them directly...  I bet they would know...
Brett
On 3/28/07, neal prentiss  wrote:
<Snip>
-- 
Cheers,
Bretthttp://homeroast.freeservers.com

11) From:
order away and if SM has an issue they will tell you. I cannot imagine that 12 pounds of beans and a few valve bags would be over the top.
ginny
---- Brett Mason  wrote: 
<Snip>

12) From: L. Michael Fraley, MD
Hey Neal,
 From what I understand, it is not a weight restriction.  It is 
basically anything that can be fitted into the box.  I have ordered 12 =
pounds of beans AND bags, and it was not a problem.
Michael
On Mar 28, 2007, at 4:25 PM, neal prentiss wrote:
Does anyone know if it is possible to get valve bags using harvey?
Like say maybe if I were to order only 11lbs, and some valve bags?
Neal
On 3/28/07, pchforever  wrote:
<Snip>
L. Michael Fraley, MD

13) From: L. Michael Fraley, MD
Here is a place that explains the flat rate shipping:  http://www.usps.com/shipping/flatrate.htmMichael
On Mar 28, 2007, at 4:40 PM, L. Michael Fraley, MD wrote:
Hey Neal,
 From what I understand, it is not a weight restriction.  It is 
basically anything that can be fitted into the box.  I have ordered 12 =
pounds of beans AND bags, and it was not a problem.
Michael
On Mar 28, 2007, at 4:25 PM, neal prentiss wrote:
Does anyone know if it is possible to get valve bags using harvey?
Like say maybe if I were to order only 11lbs, and some valve bags?
Neal
On 3/28/07, pchforever  wrote:
<Snip>
L. Michael Fraley, MD

14) From: Floyd Lozano
in the original email i seem to recall that it said something to the effect
of restricting it to coffee and cloth bags for that coffee - i think the
danger is if he can't fit the junk in the bag then he has to worry about
refunding the order , cramming it the box, sending the overflow in another
envelope, or any of a host of issues if you don't stick to what he knows he
can fit in the flat rate box.  i think there's more than one size box but i
don't know what he keeps on hand - likely has to buy the boxes in addition
to the shipping cost (hence the $9.00 instead of $8.10)  If I was going to
do a one-off like that I'd do what Brett suggested, call them up or write em
a letter.  Email if you prefer!
-F
On 3/28/07, L. Michael Fraley, MD  wrote:
<Snip>

15) From: L. Michael Fraley, MD
I could be wrong, but I am pretty sure that I got valve bags with my 
last Harvey shipment.  Maybe not.  Now I can't remember!  But, I do 
know when one buys the flat rate boxes, the shipping is included, and 
they will come pick them up for you when you are ready to ship.  
(Harvey does... I guess!)
Michael
On Mar 28, 2007, at 4:50 PM, Floyd Lozano wrote:
in the original email i seem to recall that it said something to the 
effect of restricting it to coffee and cloth bags for that coffee - i =
think the danger is if he can't fit the junk in the bag then he has to =
worry about refunding the order , cramming it the box, sending the 
overflow in another envelope, or any of a host of issues if you don't 
stick to what he knows he can fit in the flat rate box.  i think 
there's more than one size box but i don't know what he keeps on hand - =
likely has to buy the boxes in addition to the shipping cost (hence the =
$9.00 instead of $8.10)  If I was going to do a one-off like that I'd =
do what Brett suggested, call them up or write em a letter.  Email if =
you prefer!
-F
 
On 3/28/07, L. Michael Fraley, MD  wrote: =
Hey Neal,
<Snip>
ordered 12
<Snip>
L. Michael Fraley, MD

16) From: L. Michael Fraley, MD
OOOPS!  I was mistaken... I checked my invoice and I did not get the 
valve bags with a Harvey order.  Only the cloth bags.  Sorry if I 
messed anybody up.
Michael
On Mar 28, 2007, at 5:00 PM, L. Michael Fraley, MD wrote:
I could be wrong, but I am pretty sure that I got valve bags with my 
last Harvey shipment.  Maybe not.  Now I can't remember!  But, I do 
know when one buys the flat rate boxes, the shipping is included, and 
they will come pick them up for you when you are ready to ship.  
(Harvey does... I guess!)
Michael
On Mar 28, 2007, at 4:50 PM, Floyd Lozano wrote:
in the original email i seem to recall that it said something to the 
effect of restricting it to coffee and cloth bags for that coffee - i =
think the danger is if he can't fit the junk in the bag then he has to =
worry about refunding the order , cramming it the box, sending the 
overflow in another envelope, or any of a host of issues if you don't 
stick to what he knows he can fit in the flat rate box.  i think 
there's more than one size box but i don't know what he keeps on hand - =
likely has to buy the boxes in addition to the shipping cost (hence the =
$9.00 instead of $8.10)  If I was going to do a one-off like that I'd =
do what Brett suggested, call them up or write em a letter.  Email if =
you prefer!
-F
 
On 3/28/07, L. Michael Fraley, MD  wrote: =
Hey Neal,
<Snip>
ordered 12
<Snip>
L. Michael Fraley, MD

17) From: Brian Kamnetz
Here is Tom's original post regarding "hold for Harvey":
Okay folks, this whole USPS Flat Rate Box has ruined my life. I spent
much of last week and the weekend too trying to figure out a way we
can offer it. It doesn't work. We simply can't offer what needs to be
a volume-based shipping calculation alongside a weight-based
calculation at this time.
So here is our fix ... a temporary "band-aid" approach.
First, I am only telling the list about this right now. It's an
"insider deal" at this point. If it works I will add an page with the
explaination and  "terms and conditions" listed below. Unfortunately,
if it doesn't work out for us, we are going to have to pull it.
The main way this is going to fail is if 1. customers choose it when
they are not eligible, that is, when they are buying something other
than green coffee, and more than 12 Lbs. and 2. when in generates
excessive emails for Maria and Derek and me, with people asking for
exceptions, additions, special circumstances.
Okay, here's the low-tech fix: Buy up to 12 lbs of green coffee ...
it can be 5 Lbs, it can be 8, it can be 10, whatever, but NEVER more
than 12 Lbs. It cannot be any other product except our cloth logo
bags matching the amounts of coffee purchased.
When you check out, chose the purposefully cryptic shipping option
:" Customer Pick Up - Hold for Harvey ($8.50)" We had to make the
option unattractive to those who don't know what it is, who haven't
read this email.
Why Harvey? Well, here's our USPS guy! Why $8.50? We have to add .80
for our USPS pickup fees and packing supplies.
Oh, duh ... this is only good for the U.S. and will work for Alaska,
Hawaii, PR, and FPO/APO too.
Remember, everything bad about the USPS still applies here- spotty
tracking, no insurance currently offered, occasional lost packages,
2-3 days is NOT a guarantee AT ALL - I get some Priority Mails in 2
days, some in 5 ... I have had ones that took 2 weeks!!! Nomatter
what you think about UPS, it's trackable, always insured up to $100,
and about 99% on time according to their time in transit map. If I
lived a few states away and UPS was a couple bucks more, I would
choose UPS personally!
SO this is out beta run of this, and I really hope it works. In a few
months I hope there will be a software upgrade for our system that
will implement it in a better way. Anyone who understands the rules
can try this out. I really hope this saves some money, and doesn't
create headaches for you all or for us.
Tom
On 3/28/07, L. Michael Fraley, MD  wrote:
<Snip>

18) From: Aaron
Being that it's bags, and they do let you throw cotton bags in the 
harvey thing, they might do it.
In all honesty though, they have to draw the line and enforce it or else 
they'd get hit with. well you sent HIM this and that and you won't send 
my hot top via harvey WAAAAAHHH!!
Id call them and ask... yes you can just try it and if they have a 
problem they will contact you about it, but that overall just wastes 
time.  Given Maria is a new mother now, I highly suspect she can't put 
as many hours into the shop as she used to given her much more important 
task now, so it's best we do what we can to make their jobs easier overall.
aaron

19) From: Eddie Dove
I don't know about everyone else, but since they are an Internet based
business, I always get faster responses if I email them.  I don't
think I have ever called and had someone answer the phone.  I seem to
remember reading on the site to email versus call as well.
Eddie
-- 
Docendo Discimus
My Home Coffee Roasting Blog and Profiles for the Gene Cafehttp://themeyers.org/HomeRoast/On 3/28/07, Aaron  wrote:">http://southcoastcoffeeroaster.blogspot.com/Sweet Maria's List - Searchable Archiveshttp://themeyers.org/HomeRoast/On 3/28/07, Aaron  wrote:
<Snip>

20) From:
Aaron:
you are right on all points but since harvey is the one price package, a few bags be they cotton or plactic should not matter.
I agree with Eddie that all you need to do is send an email. The phone does not respond.
ginny
---- Aaron  wrote: 
<Snip>

21) From: MichaelB
Don't email Sweet Maria's about this!
Did you all miss Tom's paragraph about excessive emails?
===
The main way this is going to fail is if 1. customers choose it when
they are not eligible, that is, when they are buying something other
than green coffee, and more than 12 Lbs. and 2. when in generates
excessive emails for Maria and Derek and me, with people asking for
exceptions, additions, special circumstances.
===
On 3/28/07, Eddie Dove  wrote:
<Snip>
--
MichaelB

22) From:
Floyd:
I agree thatg you cannot stuff filters, cleaner and all sorts of shit into the beans only box. There are several sizes of one price and they are free from the usps, just order and they ship. Tom can most likely stuff 12 lbs of beans into one or two of the one price boxes.
Most likely the cloth v. plastic bag (thinking about it now) is the possibility that the valve/plastic bags can get damaged, pushed, bent and otherwise received in bad shape.
ginny
---- Floyd Lozano  wrote: 
<Snip>

23) From: True, Dennis W. FC1 (CVN69)
Actually I havea bit of experence with this and I have found that
contacting Tom and the gang they will answer your questions if they are
willing to "fudge harvey" for you.
Dennis
AKA
FC1(SW) Dennis W. True
Safety Dept
USS Dwight D. Eisenhower (CVN 69)
FPO AE 09532-2830
HG/DB and Z&D roasting in the Indian Ocean
 "On station and on point 54 and counting down..." 
order away and if SM has an issue they will tell you. I cannot imagine
that 12 pounds of beans and a few valve bags would be over the top.
ginny
---- Brett Mason  wrote: 
<Snip>


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