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Topic: steam knob "stuck" on Silvia out of the box, almost. Help! (5 msgs / 319 lines)
1) From: John Crippen
Hello.  After years of "just" drip brewing, I made the big move and
purchased a Silvia (from Tom and Maria of course).   I just unpacked my new
Miss Silvia, read all the instructions, ran some water through it per the
instructions.......and now the steam knob does not work.  I can turn it and
turn it, but it won't close and it won't change at all.  And, of course, it
is stuck in a position that is sort of open, so steam comes out of the wand
while I'm trying to warm up the machine.
Here's exactly what I did originally.
1.   Filled the reservoir.
2.  Turned the steam knob counter clockwise to open it.
3.  Turned on the main switch and the coffee switch.
4.  Watched some water come out of the wand.
5.  Turned the steam knob clockwise until the water stopped coming out of
the want.
6.  At that point, just like the instructions said, water started coming out
of the brew head.
7.  I ran a liter of water through the brew head.
8.  Then I tried to open the steam knob, to let some more run through the
wand, but I could not turn the knob counter clockwise (or clockwise).
9.  I looking at it, I pulled the knob itself out of the machine, and could
see the metal part that the knob really turns inside the machine.
10.  I reattached the knob, but now it won't turn the metal part.  I've
tried many times.
Any suggestions?  I can't make my first, or any, espresso until I get this
part working.
Thanks,
John

2) From: Brian E. Jensen
This is a multipart message in MIME format.
I had a similar issue with my Silvia a while back.  There is a small
half-moon shaped clip that holds the plastic black knob on the stainless
shaft that controls the steam valve.  When itís broken, the plastic =
knob
will turn, but have no affect on the valve.  You could probably pull the
black knob straight out of the front panel if you tried.  Likely the =
clip
could be the culprit.  Itís a cheap part.  Hereís a link, since I =
donít
believe SM carries replacement parts such as this:
 
HYPERLINK
"http://www.espressoparts.com=">http://www.espressoparts.com/product/R_0001"http://www.espressoparts.com=/pr
oduct/R_0001
 
Brian
 
From: homeroast-admin
[mailto:homeroast-admin] On Behalf Of John Crippen
Sent: Tuesday, September 18, 2007 7:40 PM
To: homeroast
Subject: +steam knob "stuck" on Silvia out of the box, almost. Help!
 
Hello.  After years of "just" drip brewing, I made the big move and
purchased a Silvia (from Tom and Maria of course).   I just unpacked my =
new
Miss Silvia, read all the instructions, ran some water through it per =
the
instructions.......and now the steam knob does not work.  I can turn it =
and
turn it, but it won't close and it won't change at all.  And, of course, =
it
is stuck in a position that is sort of open, so steam comes out of the =
wand
while I'm trying to warm up the machine. 
Here's exactly what I did originally.
1.   Filled the reservoir.
2.  Turned the steam knob counter clockwise to open it.
3.  Turned on the main switch and the coffee switch.
4.  Watched some water come out of the wand. 
5.  Turned the steam knob clockwise until the water stopped coming out =
of
the want.
6.  At that point, just like the instructions said, water started coming =
out
of the brew head.
7.  I ran a liter of water through the brew head. 
8.  Then I tried to open the steam knob, to let some more run through =
the
wand, but I could not turn the knob counter clockwise (or clockwise).
9.  I looking at it, I pulled the knob itself out of the machine, and =
could
see the metal part that the knob really turns inside the machine. 
10.  I reattached the knob, but now it won't turn the metal part.  I've
tried many times.
Any suggestions?  I can't make my first, or any, espresso until I get =
this
part working.
Thanks,
John 
No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.487 / Virus Database: 269.13.22/1013 - Release Date: =
9/17/2007
1:29 PM
No virus found in this outgoing message.
Checked by AVG Free Edition. 
Version: 7.5.487 / Virus Database: 269.13.22/1013 - Release Date: =
9/17/2007
1:29 PM
 

3) From: John Crippen
When you replaced yours, did you take the top off, and snap the new clip on
where the plastic knob covered the metal part that controls the valve?  Or
did you pull the knob out and replace the clip, then push the whole thing
back on?
The knob on mine comes all the way out.  The clip looks fine, but the
plastic hole where the metal is inserted looks a bit stripped out.  I can't
see where a different clip would fix it.
That said, thanks for tip and the link.  I'd still like to know what you did
to replace your clip.  Knowing that would help me understand the entire
piece better.
Thanks,
John
On 9/18/07, Brian E. Jensen  wrote:
<Snip>

4) From: Brian E. Jensen
This is a multipart message in MIME format.
Itís easiest to do with the panel off, but it can be done by attaching =
the
clip to the knob, and the pushing the knob back on the shaft.  It can be
awkward getting the knob aligned correctly though. It just so happened =
that
I was PIDíing my Silvia when mine broke, so I already had the machine =
apart.
If youíre concerned about the knob itself, it might be worth getting a =
new
one as well just in case.
 
-Brian
 
From: homeroast-admin
[mailto:homeroast-admin] On Behalf Of John Crippen
Sent: Tuesday, September 18, 2007 9:07 PM
To: homeroast
Subject: Re: +steam knob "stuck" on Silvia out of the box, almost. Help!
 
When you replaced yours, did you take the top off, and snap the new clip =
on
where the plastic knob covered the metal part that controls the valve?  =
Or
did you pull the knob out and replace the clip, then push the whole =
thing
back on? 
The knob on mine comes all the way out.  The clip looks fine, but the
plastic hole where the metal is inserted looks a bit stripped out.  I =
can't
see where a different clip would fix it.
That said, thanks for tip and the link.  I'd still like to know what you =
did
to replace your clip.  Knowing that would help me understand the entire
piece better. 
Thanks,
John
On 9/18/07, Brian E. Jensen  wrote:
I had a similar issue with my Silvia a while back.  There is a small
half-moon shaped clip that holds the plastic black knob on the stainless
shaft that controls the steam valve.  When it's broken, the plastic knob
will turn, but have no affect on the valve.  You could probably pull the
black knob straight out of the front panel if you tried.  Likely the =
clip
could be the culprit.  It's a cheap part.  Here's a link, since I don't
believe SM carries replacement parts such as this:
 
HYPERLINK "http://www.espressoparts.com/product/R_0001">http://www.espressoparts.com/product/R_0001"\http://www.espressoparts.com/product/R_0001
 
Brian
 
From: HYPERLINK "mailto:homeroast-admin"
\nhomeroast-admin [mailto:HYPERLINK
"mailto:homeroast-admin"
\nhomeroast-admin] On Behalf Of John Crippen
Sent: Tuesday, September 18, 2007 7:40 PM
To: HYPERLINK "mailto:homeroast"
\nhomeroast
Subject: +steam knob "stuck" on Silvia out of the box, almost. Help!
 
Hello.  After years of "just" drip brewing, I made the big move and
purchased a Silvia (from Tom and Maria of course).   I just unpacked my =
new
Miss Silvia, read all the instructions, ran some water through it per =
the
instructions.......and now the steam knob does not work.  I can turn it =
and
turn it, but it won't close and it won't change at all.  And, of course, =
it
is stuck in a position that is sort of open, so steam comes out of the =
wand
while I'm trying to warm up the machine. 
Here's exactly what I did originally.
1.   Filled the reservoir.
2.  Turned the steam knob counter clockwise to open it.
3.  Turned on the main switch and the coffee switch.
4.  Watched some water come out of the wand. 
5.  Turned the steam knob clockwise until the water stopped coming out =
of
the want.
6.  At that point, just like the instructions said, water started coming =
out
of the brew head.
7.  I ran a liter of water through the brew head. 
8.  Then I tried to open the steam knob, to let some more run through =
the
wand, but I could not turn the knob counter clockwise (or clockwise).
9.  I looking at it, I pulled the knob itself out of the machine, and =
could
see the metal part that the knob really turns inside the machine. 
10.  I reattached the knob, but now it won't turn the metal part.  I've
tried many times.
Any suggestions?  I can't make my first, or any, espresso until I get =
this
part working.
Thanks,
John 
No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.487 / Virus Database: 269.13.22/1013 - Release Date: =
9/17/2007
1:29 PM
 
No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.5.487 / Virus Database: 269.13.22/1013 - Release Date: =
9/17/2007
1:29 PM
 
No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.487 / Virus Database: 269.13.22/1013 - Release Date: =
9/17/2007
1:29 PM
No virus found in this outgoing message.
Checked by AVG Free Edition. 
Version: 7.5.487 / Virus Database: 269.13.22/1013 - Release Date: =
9/17/2007
1:29 PM
 

5) From: raymanowen
Maybe the valve packing nut was too tight. Did you try turning the
valve after everything was hot and steaming long enough to heat the
valve and packing?
Can you remove the knob and loosen the packing nut a little?
Cheers, Mabuhay -RayO, aka Opa!
You'd think Rancilio checks function before shipping- or Name Goes On
Before Quality Goes In...
On 9/18/07, John Crippen  wrote:
<Snip>


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