HomeRoast Digest


Topic: Service on Mazzers and Astorias (5 msgs / 137 lines)
1) From: Jason
Hey there everyone been a while since I have really been able to post, but
been reading as much as I can recently.
I had a question since I know there are several people who have worked in a
coffee shop previously.  I have a friend (yes it really is a friend, I would
never do this) that bought a coffee shop recently.  I am trying to help her
out and turn her on to a handful of places so she can start to get the
equipment in her shop in top shape.
From the short conversation I have had with her, the Astoria hasn't been
cleaned, since she got the shop two months ago, and there was no discussion,
that it really ever was in the past.  Same goes for the Mazzer...
I am still waiting to find out what the model of each of them actually are,
however I was wondering is there a place online I could look up a service
person for each of these for her?
Thanks,
Jason

2) From: miKe mcKoffee
What area of the country? There are espresso machine service techs and there
are espresso machine service techs! Awhile ago worked on a guys Simoneli
Aurelia. He'd had a number of different techs check it out over the course
of over a year and most of them didn't even drink espresso and NONE even had
a tool to actually measure shot temp! (His problem was inconsistent shot
temps) All any of them came up with was every hooked up right and boiler is
at correct pressure, should work. Jeeze, not even pulling shots to taste 'em
or measuring a series of shot temps for simulating actual work load
stability. He was shocked when I was talking to him and discovered I had a
Scace Thermofilter... Oh, his Aurelia all better now.
Unfortunately sounds like your friend is yet another of the all too commone
"norm" of people getting into the biz' without a clue of what it takes to
produce good espresso. Hey, I can make money selling espresso is all they
think or know. State of their equipment truly sounds disgusting and
impossible for anything approaching quality to make it to the cup. In a busy
environment various components of an espresso machine should be cleaned
multiple times a day and groups detergent backflushed daily. It'll probably
take a fair bit of work to get the Astoria "uncrudded". Water quality should
also be checked and machine likely descaled. Grinder wise thorough cleaning
and probably new burrs. Same person should be able to handle it all if
they're any good. 
I wouldn't let anyone touch a machine or grinder unless they themselves were
into espresso and can pull their own shots dialing in correct grind and temp
for any blend/bean. How the hell can you work on a machine if you don't have
a clue of the target!
Ok, Rant Off:-)
Might pop on BGA forum and ask there who knows a good tech in your friends
local.http://home.comcast.net/~mckona/PNWGVI.htmKona Kurmudgeon miKe mcKoffee">http://www.baristaguildofamerica.org/index.phpPacific Northwest Gathering VIhttp://home.comcast.net/~mckona/PNWGVI.htmKona Kurmudgeon miKe mcKoffee
www.mcKonaKoffee.com
URL to Rosto mods, FrankenFormer, some recipes etc:http://www.mckoffee.com/Ultimately the quest for Koffee Nirvana is a solitary path. To know I must
first not know. And in knowing know I know not. Each Personal enlightenment
found exploring the many divergent foot steps of Those who have gone before.
Sweet Maria's List - Searchable Archiveshttp://themeyers.org/HomeRoast/	From: homeroast-admin
[mailto:homeroast-admin] On Behalf Of Jason
	Sent: Wednesday, October 17, 2007 7:23 AM
	
	Hey there everyone been a while since I have really been able to
post, but been reading as much as I can recently.
	
	I had a question since I know there are several people who have
worked in a coffee shop previously.  I have a friend (yes it really is a
friend, I would never do this) that bought a coffee shop recently.  I am
trying to help her out and turn her on to a handful of places so she can
start to get the equipment in her shop in top shape. 
	
	From the short conversation I have had with her, the Astoria hasn't
been cleaned, since she got the shop two months ago, and there was no
discussion, that it really ever was in the past.  Same goes for the
Mazzer... 
	
	I am still waiting to find out what the model of each of them
actually are, however I was wondering is there a place online I could look
up a service person for each of these for her?
	
	Thanks,
	Jason

3) From: Brian Kamnetz
Jason,
Send Mike (just plain) an airplane ticket....
Brian
On 10/17/07, Jason  wrote:
<Snip>

4) From: miKe mcKoffee
Yup, that's exactly the type of "espresso tech" I'm talking about! (Though
not many if any others will have his Nuclear credentials:-)
miKe
<Snip>

5) From: Jason
Mike,
Thanks... I am going to do my best to help educate her some.  Course I can't
pull an espresso shot that doesn't taste like starbucks... so I have come
close to giving up on it.  :(  I decided I really need to talk with someone
and get some shot help, and perhaps a new grinder.  But I have learned a
wealth of info about brewed coffee, and can help her out a lot in that
department thanks to everyone here.
On 10/17/07, miKe mcKoffee  wrote:
<Snip>


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