HomeRoast Digest


Topic: I Roast failures (10 msgs / 298 lines)
1) From: Mike Koenig
Howard,
My situation was similar.  I bought my IR1 a few years ago, and it took
three power bases before I got one that worked right.  Fortunately the third
has lasted a while.  I'm convinced that they have some serious quality
issues in manufacturing, and just make up for it by replacing units
frequently during warranty.
--mike
On Nov 9, 2007 10:36 AM, Howard Schwartz  wrote:
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2) From: Stephen Carey
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I have heard of problem, mostly having to due with the 
temperature.  I have a fairly new one and I push it pretty hard and 
so far - knock pressed wood - I have been lucky, it works like a 
charm.  I do a few roasts a week, sometimes more.
I believe I have read a few roasts on here about quality control 
issues.  Someone should be able to speak more to the issue, but I 
have been very well served for three months and 54 roasts - which is 
not very many, I realize.
Good luck with the information gathering, I am sure you will get much help.
Stephen
At 10:36 AM 11/9/2007, you wrote:
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I have heard of problem, mostly having to due with the
temperature.  I have a fairly new one and I push it pretty hard and
so far - knock pressed wood - I have been lucky, it works like a
charm.  I do a few roasts a week, sometimes more.
I believe I have read a few roasts on here about quality control
issues.  Someone should be able to speak more to the issue, but I
have been very well served for three months and 54 roasts - which is not
very many, I realize.
Good luck with the information gathering, I am sure you will get much
help.
Stephen
At 10:36 AM 11/9/2007, you wrote:
  I've had three I Roastt
in about that many years: one I Roast 1 and two I Roast 2s. They have all
had serious defects. The I Roast 1 took forever to get hot. In  the
first I Roast 2, the fan increasingly just stopped near the end of the
roast. My present one now won't even begin. It just quits after a few
seconds; the display on the LED is only partially formed. I got it to run
for a few minutes, but it didn't heat. I got it about a year ago at a
nearby coffee roaster who has gone out of business, and I have no
receipt, so warranty is not a possibility. I assume I could not fix the
power base even if I knew what the problems are, which I don't.
   I could get another power base, but I'm getting tired of
this. I like dark roasts and the Nesco doesn't appear to do well with
them. The next roasters up the line are pretty expensive.Question is
whether I Roast machines are known to have serious quality control
problems, or am I just unlucky? 
   Thanks.
Howard
-- 
Howard S.
Schwartz                   
Schwartz
http://www.sba.oakland.edu/faculty/schwartz/schwartz.htmNot merely the validity of experience, but the very existence of external
reality was tacitly denied by their philosophy. 
The heresy of heresies was common sense.
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3) From: Robert Gulley
<Snip>
Like Stephen I have had my IR2 for about three months, so my 
experience may not be worth the electromagnetic paper it's written 
on, but so far so good. My purchase decision was based on Tom's 
review and support of the product - I assume that if there were too 
many issues with it he would not sell it, or at least give warning of 
the problems (like he does with the issues the IR1 had with the chaff 
collector, etc.
I would at least try contacting Hearthware and tell them your story. 
The unit hasn't been out all that long, so they know you can't have 
had it for years and now just trying to get something free from them. 
Sometimes companies stand behind their products better than we give 
them credit for (and of course, more often than not, they don't!).
Good luck and let us know what happens - we may face the same future!
Robert RG
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4) From: Clay Spence
Howard,
I've had an iRoast 1 for at least a year now, I roast three or four
times a week, and I've had no problem. Well, except there is the rare
bean that roasts a little funny. Sorry to hear of your problems with
it.
Clay
On Nov 9, 2007 10:36 AM, Howard Schwartz  wrote:
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5) From: Phil Bergman Jungle Music
Howard,
I'm almost a year with my IR2.  At first it didn't get hot enough, but with
time that problem resolved.  But, it always has a mind of it's own.  It is
not a precision machine.  Sometimes if I program a cycle for 440 degrees, it
only gets to 400.  Other times I'll program it for 430 and it gets to 440.
People might say its all a voltage problem, or maybe ambient temperature.
Perhaps.  I think it's just the quirks of the machine.  But, I've gotten to
know the quirks and still get a lot of good roasts out of it.  I like the
way I can vent the smoke and its compact size.  It has never actually broken
or failed.  I'm reading all these Behmore postings thinking that perhaps
that's the next roaster for me if the IR2 goes south.
Phil

6) From: Allon Stern
Sorry to hear of difficulties with the iRoast/iRoast2. I just bought  
one, and have done three roasts thus far, with great success.
If anyone has a dead iRoast, I may be interested in doing a little  
surgery. Either trying to bring it back to life (as a spare if you  
want to part with it, or I can return it if I get it working) or to  
turn into a frankenroast of some sort, if I can figure out the  
control interfaces.
I could use a project for honing my embedded computing skills :)
or maybe just turn it into a manual iRoast...
Plus it would give me a chance to see how they're built, and maybe  
note what weaknesses may lead to failure, and how to protect against  
or repair them.
(do the iRoast 1's work with iRoast2 roasting chambers?
-
allon

7) From: TERRY TITSWORTH
Hi, I'm Terry and I'm an IR2'er, been almost 2 years.....
...
...What no hello Terry's...Dang it Bobby..
Actually I have used my IR2 since about Feb. of 2005. Typically I've
roasted 5 to 7 roasts a week with it and It is running fine. (Looking
around for the thunder claps)...It seems to run a bit hotter than the
onboard Temps indicate, but I've learned to adjust my setting to
compensate. I have only had one incident with the unit and that was my
fault. They don't bounce well. With over 21 years in teh glass
industry...Does anyone else have teh problems with their '"e's"
outrunning their "h's"??? It's starting to drive me
nuts...teh,,teh...Now, Where was I , Oh, Yeah, 21 years in THE glass
industry, I should know that items made with Glass don't bounce worth
a hoot. SO, after I got a replacement for my IR2's roasting chamber it
was back to 5 to 7 roasts a week. And still no problems. I may be
holding my tongue right, or the device will do the standard Warranty's
up Trick...Oh, wait, that has passed...Anyway. I guess I have been
leading a charmed IR2 life from what I've been reading.
TerryT
On Nov 9, 2007 8:43 PM, Phil Bergman Jungle Music
 wrote:
<Snip>
-- 
Start HOT and work your way Down...
Peppers AND Coffee.
[|:{O....[|:{U...
(I'm the tall guy in the middle)

8) From: Allon Stern
On Nov 9, 2007, at 11:04 PM, TERRY TITSWORTH wrote:
<Snip>
well, what you've been reading is greatly skewed by the fact that  
people don't complain when their roaster doesn't break.
I've added an exhaust fan to my venting arrangement and while it  
still got the basement pretty thick with roast smell, it didn't seep  
upstairs like it did the previous time. Maybe the extra forced  
ventilation will help with the device life too....we'll see.
-
allon

9) From: Aaron Scholten
I have 4 I roasts, oldest one being probably 2+ years old now, and they 
work fine.  I do about 2 to 3 roasts a week in them.  The times I have 
called on the phone for support (once to get an extra top end chamber / 
lid) while I had to call two or three times before someone finally 
answered the phone they were quick and courteous to take my order and it 
shipped right out to me.
I don't know what else to tell you really.  There are some who have had 
no problems with their I roast, and there are those who seem to have the 
roaster from hell....  now whether they just got a lemon, or are not 
reading the directions and not using the thing properly is hard to say.
The main thing for keeping it alive is cooldown... keep a good airflow 
through the unit, because the cooldown not only cools down the beans, 
but the electronics and heater element down below... and the body of the 
machine as well.... If you did a 'thick' batch of beans that had air 
movement issues to begin with, crack open the lid when cooling to let 
more air flow through.
Worse case, if you don't wan't your machine anymore,  I adopt orphaned I 
roasts :)
Aaron

10) From: Brett Mason
Aaron - Please send me your address...  I have an iRoast2 base which never
went above 220 degrees - came to me from Susan Oppenheim, asking only that I
find it a good home...
Brett
On Nov 10, 2007 6:48 AM, Aaron Scholten  wrote:
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-- 
Cheers,
Bretthttp://homeroast.freeservers.com


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