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Topic: I am impressed (2 msgs / 51 lines)
1) From: Barry Luterman
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My daughter tried her Behmor for the first time today. She called me all =
upset that the gasket seemed loose on the right lower corner of the =
door. I told her I would e-mail the company from their web-site. It =
didn't take a half hour and Joe called me directly to reassure me that =
the gasket is designed to fit that way. The design is to allow for =
contraction and expansion of the gasket and for easy replacement, This =
type of personal contact from Joe is very impressive and I think speaks =
well of the service we can expect from the company.

2) From: Stephen Carey
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Barry, that sound great and like the service we here at SM's have 
become accustomed.  Continued success for your daughter.
Stephen
At 03:29 PM 11/20/2007, you wrote:
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Barry, that sound great and like the service we here at SM's
have become accustomed.  Continued success for your
daughter.
Stephen
At 03:29 PM 11/20/2007, you wrote:
My daughter
tried her Behmor for the first time today. She called me all upset that
the gasket seemed loose on the right lower corner of the door. I told her
I would e-mail the company from their web-site. It didn't take a half
hour and Joe called me directly to reassure me that the gasket is
designed to fit that way. The design is to allow for contraction and
expansion of the gasket and for easy replacement, This type of personal
contact from Joe is very impressive and I think speaks well of the
service we can expect from the company.
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