HomeRoast Digest


Topic: Changes to shipping special (73 lines)
1) From: Tom & Maria - Sweet Maria's Coffee
Hi everyone -
Just so folks on the list have a heads up -
We have learned a lot in the past two months of offering the shipping 
special - so we are continuing this offer through Sept. 30th but 
making some changes. These changes make the offer more workable for 
us (which  means we can keep it around longer):
1) From now on - choosing SM Shipping Special means that the order 
ships UPS Ground.  If you have an address that can not accept UPS 
packages (i.e. a PO Box) then you have to choose USPS shipping 
specifically.
2) We have to bump up the price a bit - $1 for each of the weight 
categories. We found we were losing a bit more on shipping than we 
could stomach. (We did see an increase in the number of orders, but 
primarily, folks took advantage of the reduced shipping to order more 
coffee - so we did see the average weight of our green coffee orders 
increase - which is great, since we have lots of green coffee to 
sell!)
New Shipping Special Rates:
0 - 20 Lbs. = $8.99
21 - 40 Lbs. = $14.99
41 - 60 Lbs. = $21.99
3) Finally, we discovered through trial and error that we can get 20 
pounds of coffee in the large flat rate box from USPS and in general 
the boxes (and coffee) survive whatever the Post Office does to them 
en route. So we have increased the weight limit for the Large Flat 
Rate box to 20 pounds maximum (from 18 pounds maximum). So if you 
need the order faster - you can pay for Priority Mail Flat Rate 
service for a few dollars more to get it there in what should be 2 to 
3 days. The usual rules about what fits in the flat rate box (green 
coffee only, some bags) applies.
Orders can be for coffee and/or merchandise on the Shipping Special. 
Transit times will be the UPS Ground transit time (up to 6 days to 
northern New England).
Good news for our customers who buy a lot of coffee! I have 
re-introduced the volume discount for orders of at least 3 x 20 lbs. 
- due to the shipping special the discount is less than before - 10% 
- not 15%.
This shipping option will appear in the list of shipping options as 
"S.M. Shipping Special (UPS Ground)"
Be sure to check out the other UPS and USPS Shipping options on the 
Shipping list as you check out. It is possible that one of them is 
less expensive, especially if you are near to Oakland, California, or 
if you are buying lightweight items.
Thanks for your patience while we work out the details with this 
offer - we are hopefully integrating it into our usual systems in a 
better way - so it can be a more  regular thing.  Best- Maria
--
                   "Great coffee comes from tiny roasters"
            Sweet Maria's Home Coffee Roasting  -  Tom & Maria
                      http://www.sweetmarias.com                Thompson Owen george_at_sweetmarias.com
     Sweet Maria's Coffee - 1115 21st Street, Oakland, CA 94607 - USA
             phone/fax: 888 876 5917 - tom_at_sweetmarias.com
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