Actually I'm on my second Barista. Starbucks replaced the first one in
early April of this year and it was new as of Christmas 2000. Both started
off grinding so well. I could grind enough to fill the receiver up about
1/3 of the way in around 15 seconds. Now that takes me more than 30
When the first one started to go slow I talked to a helper/tech on the
Starbucks help line. The guy suggested taking a small amount of white rice
and running it through to hopefully clean out the burrs. I think he
recommended taking out the top unit also to wash it in soapy water to
remove oils. The result, especially after the rice, was a significantly
slower grinding time than I had noticed previously. After putting up with
it for too long I called Starbucks again. The tech this time asked me to
clean the unit once more, then actually place the phone near the machine
and grind some coffee. After 30 seconds or so when she asked how much
coffee was in the bin I shook it to level it and said about 1/2 an inch.
She immediately said "No Problema, we'll send you another at no charge".
That was great and I really appreciated it. But here I am just under four
months down the road and the new machine has been slow at grinding for
nearly two of those months. I'm not running a business here and only grind
enough for maybe six (outstanding) cups of Sweet Maria's coffee per day.
Nor do I roast my coffee until it turns into black gravel--just into second
crack at most. I have the grind setting placed at one click right of the
middle. Has anyone else noticed this phenomenon? Or am I just being a
sniveling whiner over nothing?
A long-time lurker who's wondering
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