I love it! No damage, it arrived in fine condition and I did get the 220v machine. No hard facts right now, just a warm and fuzzy feeling of true love! :) I've been looking for the perfect espresso machine for several years now, this one is everything I've desired. I'll have to use it for a few months to see if it lives up to my expectations, but from all I seen so far it will only exceed them. Scott
Hmm - Let's see you got your Techno from France-now if some enterprising person from a convenient offshore location were to set up a busns selling non UL approved HotTops over the web - wouldn't this work-lawyers would be left high and dry. Just a thought and thanks for responding.