HomeRoast Digest


Topic: Hearthware Precision Roaster repair or replace (with what)? (11 msgs / 228 lines)
1) From: Roger Conrad
This is a multi-part message in MIME format.
Help!  Saturday I was doing my roasting for the week and my Precision =
started acting up.  It was beginning its third roast in a row and it =
began to blow very feebly, and intermittently.  I unplugged it, and let =
it sit for a couple of hours.  When I tried again, it went through a =
whole roast cycle, though it seemed to blow much less robustly than =
usual.  It amazed me by completeing that roast, but I am afraid to use =
it again.  The faithful machine is over a year and a half old.
I looked one Tom and Maria's site.. No new precisions and no replacement =
bases.  Same in the manufacurers web site.  Argg!  Has anyone had =
experience with Hearthware service?  Has anyone had similar problems?
Should I think about replacing it now?  I was doing 5 half-cup roasts a =
week and like it at full city. What do people recommend?

2) From: Mike McGinness
From: "Roger Conrad" 
 Should I think about replacing it now?  I was doing 5 half-cup roasts
a week and like it at full city. What do people recommend?
Recommend as in how to fix or new roaster? Fix first of course and get a
back up! I'm a Caffe' Rosto roasting fool (have two of 'em) and very happy
with them. I don't roast by volume but by weight. The Rosto will roast 3.5
to 6 weighed ounce batchs just fine. Going much over 4oz and the Rockin'
Rosto technique helps bean movement and hence even roast.
MM;-)
Home Ju-Ju Variable Variac Rockin' Rosto Roasting in Vancouver, WA USA
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3) From: NOEL HONG
Have you taken the unit apart?  The accumulation of a few hundred roast 
cycles of dust & gunk may be your problem.  If so, a simple inexpensive fix. 
  Check out the archives on this site & coffeegeek.com for info regarding 
maintenance and "repair".
<Snip>
Noel V. Hong
email: nhong32590
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4) From: Keith Parker
Noel,
I had a similar problem with my Hearthware recently after an estimated
700 roasts. I opened up the unit and found it choked with fine dust!
Compressed air cleaned it out right away and after lubricating the top
and bottom bearings (which it probably didn't need, anyway) it now
performs like it did when it was new.
Check out my websited for pictures. Check out the Inside the Hearthware
link under the coming soon section.http://www.BeyondTheSecondCrack.comHTH,
Keith Parker
|                                                       |
|Keith Parker .........................Solis 166 Grinder|
|San Rafael, CA ...................Daily single cup drip|
|.................................Weekend Hario Vacu-Pot|
|Keith ....Hearthware Precision|
|......HWP with 700 Roasts and still going strong!......|
||
                   ^                ^                    
                   |                |
                   |                |
                   |||
     |                                               | 
     | Visit my coffee and home roasting website at: |
     |          www.BeyondTheSecondCrack.com         |
     ||
<Snip>
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5) From: Roger Conrad
This is a multi-part message in MIME format.
After posting my question here, I wrote to Hearthware customer service.  =
They wrote back promptly and provided instructions on how to disassemble =
the base unit and oil the bearings.  I dusted it out in the process and =
it works like a champ.  If anyone wants the oiling instructions, feel =
free to email me directly. 
They also responded to my follow-up inquiries on the long rumored =
Precision successor.  Here is what they said:
"As of now, we are planning the new roaster to be double the capacity of =
the Precision = 1cup; it will have an adjustable time and temperature =
setting so that you will be able to personalize your roast during the =
cycle; and finally, it will have an adjustable air vent for different =
ambient conditions.  We have tried to do everything that you "roasting =
fanatics" want.   Because of that, it is taking longer than expected but =
please be patient."
Cheers
Roger

6) From: Ed Needham
The easiest answer is to change places where you plug it in and see if it
makes a difference.  In my house, for some reason, if someone turns on the
bathroom light (on a dimmer) my HWP goes nuts.  Intermittent cycling, and
basically an unusable machine.  It can even turn off the fan and keep the
heater on!  Bad news.  I roast most of my beans on my BBQ grill roaster, but
occasionally I still do a roast on my HWP.  On pretty days, I use it out on
my back deck, and if it melts down out there, at least it won't take the
house with it.  Indoors, I watch it like a hawk, and 'usually' if the
bathroom light stays off, I get a regular roast cycle and it works fine.  I
own two HWP's currently, and have sent three back in the past due to
problems.
If changing circuits doesn't help, I'd call Hearthware tech support, even
though it's out of warranty.  They know it's a 'designed in' problem and may
offer to help you.
If that fails, and you are a tinkerer, open that puppy up and take a look
around to see if you can find anything unusual, like a case full of chaff, or
loosely fitting connections.  Lube the bearings with a very light oil, such
as sewing machine oil.  Many times you can buy that stuff in a container with
a long needle applicator.  Hit the upper and lower bearings and re-assemble.
Good luck.
Ed Needhamhttp://www.homeroaster.comed
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7) From: Ben Treichel
EskWIRED wrote:
<Snip>
Sounds like the price of a HotTop. Ouch!
<Snip>
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8) From: EskWIRED
This is a multi-part message in MIME format.
Wow.  One cup, with dynamically adjustable temperature?  Sounds good.
  "As of now, we are planning the new roaster to be double the capacity of
the Precision = 1cup; it will have an adjustable time and temperature
setting so that you will be able to personalize your roast during the cycle;
and finally, it will have an adjustable air vent for different ambient
conditions.  We have tried to do everything that you "roasting fanatics"
want.   Because of that, it is taking longer than expected but please be
patient."

9) From: John Abbott
Yeah Ben, but you will probably be able to get the HWP+ before you see
the HotTop.  According to some personal mail, there is currently NO U.S.
importer.
On Wed, 2002-09-18 at 11:49, Ben Treichel wrote:
<Snip>
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10) From: Ben Treichel
John Abbott wrote:
<Snip>
True, but they also haven't mentioned a time frame, just be patient.  I 
read that as 6 to 9 months. I would be nice if somebody told me I was 
wrong (someone with the data to back it up ;-) )
<Snip>
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11) From: David Lewis
At 12:49 PM -0400 9/18/02, Ben Treichel wrote:
<Snip>
When I asked at SCAA in May, it sounded like retail in the range of 
US$200 or a little less. Of course it's been a long time since then.
Best,
	David
-- 
"Every gun that is made, every warship launched, every rocket fired, 
signifies in the final sense a theft from those who hunger and are 
not fed, those who are cold and are not clothed."
	--Dwight D. Eisenhower
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