HomeRoast Digest


Topic: Courtesy in The Coffee Shop (45 lines)
1) From: Jack Berry
I believe this is one reason why Starbucks is so successful (like all well
run franchises & chains), CONSISTENCY. You know it won't be the best cup you
ever had and it won't be fresh roasted but it will be decent. I search out
Starbucks on trips for these reasons. The downside to all this consistency
is we are loosing the benefits of competition and every town in America is
beginning to look like the one you just left.


HomeRoast Digest