HomeRoast Digest


Topic: Alpenrost Bad News (3 msgs / 31 lines)
1) From: Cindy Martin
Oh, dear, sorry to have to present this, but my significant other was roasting a
few batches in the Alpenrost, and during the third batch it stopped working.  He
found a screw in the bottom of the machine (outlet is still live).  Has anyone
else's Alp crapped out?  How's their warranty?  He's out of town a lot lately, so
I'm forced to deal with this issue on my own, not usually a problem, but its his
hobby, I just really appreciate the outcome.  Any help would be appreciated (he's
fried three Hearthware's, too).
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Cindy
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2) From: Michael Vanecek
Swissmar has excellent customer service. Give them a call and they'll
get right on top of your problem... I don't have their number off the
top of my head and my office is a mess - anyone?
Mike
Cindy Martin wrote:
<Snip>

3) From: Kathleen Tinkel
Swissmar
905 764-1121 phone
905 764-1982 fax
info
Web site: www.swissmar.com


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