HomeRoast Digest


Topic: Thanks Jim (2 msgs / 74 lines)
1) From: Michael Guterman
Jim,
Thanks you so much for the information.  It obviously represents a great 
deal of time and effort.  I have saved it as a Word document and will 
learn a great deal from it.  In general, I really like the spirit of 
this list.
Sadly, I really doubt that  coffee roaster sales volume is ever going to 
be sufficient to really lower the prices very much.  I have no problem 
with the HT price (at least at the group buy level), but the lack of 
support is a real problem.  I do not think even the average "home 
handyman" is capable of  even diagnosing a problem, no less sourcing 
parts to fix it.  Sorry if I seem to be harping on this, but I have had 
cars from much larger manufacturers sit for a year from lack of parts. 
 $500 is a lot to spend if it dies in six months and can't be repaired. 
 That said, I hope I am totally wrong and all you HT buyers get the 
machine I wanted but was afraid to buy, and that it lasts forever.
Michael
homeroast mailing listhttp://lists.sweetmarias.com/mailman/listinfo/homeroast

2) From: John Abbott
Jim,
It's not all that hard to repair a HotTop - even for an aging retired
pastor.  The early problems were both electrical and mechanical. The
manufacturer has fixed both.  The control board is quickly (5 seconds)
accessed by popping off the switch panel.  The motor and sensors can be
accessed by removing 8 screws.  All in all - its about an order of magnitude
easier to service than my Fresh Roast and Fresh Roast Plus.  I think WAY too
much is being made about the lack of a repair depot (which is being worked
on in California and may be established by now).
John - loving life in the slow lane


HomeRoast Digest