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Topic: Alp - spare parts (2 msgs / 30 lines)
1) From: Mike Liu
On  1 Jan 01 at 10:21, coffenut wrote:
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I tried to have (buy) spare parts from Alp as stock directly from 
Swissmar but not succeed as told by them "why? your unit is working!"
I don't know if I have the right to buy the stock of such spare parts?
Any comment?
Mike Liu - in Taiwan
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2) From: coffenut
Mike,
I'd expect SwissMar to make a distinction between a user asking for a post
warranty part and someone asking for parts when no problem exists.  Many
companies are cautious about selling spares unless they know the purpose and
approve it.  SwissMar likely would be concerned about who is authorized to
do repair on their product.  They may view your request from a authorized
repair perspective rather than a user who needs a part.
Coffenut  :^)
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